Published: Tue, October 10, 2017
Money | By Armando Alvarado

Walmart Is Adding Super Fast Online Returns

Walmart Is Adding Super Fast Online Returns

The main change is that you no longer will need to ship back a returned item you bought online from 9, the new service will enable online customers to use the Walmart app to begin the returns process - before even heading to their local store.

Scan the QR code displayed on the card reader with the Walmart app, and then hand the item to the associate.

The company added in information during an interview that some cases of purchase orders of bulky items, the customers are allowed to keep them and still have a refund amount, which the program calls as, "keep it".

Wal-Mart Stores Inc is simplifying the return process through its smartphone app, aiming to ease a major hassle of shopping in time for the holiday season.

The returns process, which the company estimates will take 35 seconds or less, can be completed across Walmart's more than 4,700 locations.

The return on assets (ROA) (aka return on total assets, return on average assets), is one of the most widely used profitability ratios because it is related to both profit margin and asset turnover, and shows the rate of return for both creditors and investors of the company.

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Initiate the Return: Using the Walmart App, select the Walmart transaction and item (s) to return and follow the prompts to start the return process. Each returned item can either be returned for a refund or exchanged. The company's 50-day moving average price is $74.53 and its 200 day moving average price is $70.82. "We can detect those folks that may be trying to take advantage of that system and we have the appropriate checks and balances".

The return is then finished at the store. The retailer is also preparing a similar service for purchases made through its online marketplace. The Mobile Express Returns is part of their "technology-powered offerings" which includes the Mobile Express Money Service and the soon to be launched Mobile Express Pharmacy.

Carol Spieckerman, a retail consultant and president of Spieckerman Retail, believes Wal-Mart's new return options are another "real step in the right direction" in finding solutions to problems that often can alienate customers.

In November, a streamlined online return program will kick in. Finally, Wells Fargo & Company reiterated a "market perform" rating on shares of Wal-Mart Stores in a research note on Tuesday, June 27th.

Walmart is also introducing a "keep it" feature for certain goods. She said the retailer could run into problems with some customers who want to return products sold by those third-party vendors.

In some cases, such as with items that are damaged or which can not be resold once opened, the customer may receive a refund without actually returning the product. But Walmart has confirmed to me that there are "no plans" to add, an Amazon-style marketplace Walmart acquired for $3 billion a year ago, to that service.

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