Published: Sun, April 15, 2018
Sci-tech | By Carrie Guzman

Apple begins free repairs for Apple Watch Series 2 with swollen batteries

Apple begins free repairs for Apple Watch Series 2 with swollen batteries

The new service program began yesterday, according to a leaked internal document...

Apple hasn't formally announced the new policy and you might not want to depend on free repairs right away when some staffers might not be aware of the change.

The policy states that "some Apple Watch Series 2 devices may not power on or they may experience an expanded battery", and that it will service "eligible devices free of charge".

This do not include the 38mm units or any other Apple Watch models, although Apple instituted a similar plan for original versions.

"Apple has determined that under certain conditions, some Apple Watch Series 2 (42mm) devices may not power on or they may experience an expanded battery."

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To provide assistance to users, Apple is now offering required services for the aforementioned issues for free on eligible devices. Warranty status does not matter for this issue.

On Apple's support page on its website, it says that "many issues can be resolved" by restarting the Watch, which can be done by holding the side button, sliding power off on the screen, then once again holding the side button to switch it on. In this case, a visual inspection will determine if there is an actual mechanical defect, and if so, Apple will replace the battery for free.

Users have experienced their Apple Watch Series 2 batteries expanding in size without any reason.

The first-generation Apple Watch (Series o) seemingly suffered from the same problem, with Apple implementing a similar 3-year fix program for affected users. Let us know in the comments.

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