Published: Mon, April 16, 2018
Money | By Armando Alvarado

Nationwide Outage Shuts Down Woolworths

Nationwide Outage Shuts Down Woolworths

Pictures taken from stores in Sydney and Melbourne show customers waiting at registers with trolleys full of food and groups of abandoned carts.

The outage has also shut down entire stores.

Registers shut down with stores unable to make sales shortly after 4pm, leaving consumers at Australia's largest supermarket chain with trolleys full of shopping - but no way to pay.

Trolleys abandoned at the Caneland Woolworths registers.

A woman called Rose, from Hoppers Crossing in Melbourne, told 3AW customers were offered lollies as they were asked to leave. Staff were very apologetic.

Woolworths CEO Brad Banducci released a statement on Tuesday announcing the monumental shut down was due to a'system fault
Woolworths CEO Brad Banducci released a statement on Tuesday announcing the monumental shut down was due to a'system fault

Woolworth's haven't made a statement yet, but they are replying to tweets explaining that registers "are now back online in all of our stores". "We were all offered a box of chocolates".

"We can confirm that an IT issue impacted registers at around half our supermarkets nationwide for a short period of time this afternoon", she said.

The technical glitch hit about half of Woolworths' 995 Australian stores and attached BWS liquor outlets for about 30 minutes on Monday afternoon. "We apologise for any inconvenience caused".

SBS News has contacted Woolworths for comment.

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