Published: Fri, May 18, 2018
Money | By Armando Alvarado

Starbucks in hot water again over racial slur on cup

Starbucks in hot water again over racial slur on cup

"Out of all the names they could've put on his coffees for "misunderstanding" him they decide to put 'beaner, '" she said, noting that the Starbucks employees apparently understood Pedro well enough to get his drink orders right.

"He went to Starbucks, and they asked for his name, and his name is 'Peter, ' and they wrote this 'beaner, '" Miguel Acosta told CBS2 News through a coworker, who translated for him.

The slur was no accident, he added. Pedro said he was offered a $50 gift card by the location for the incident for the slur but did not take it.

A Starbucks spokesman in Seattle told me they're launching a full investigation that 'obviously this is not the kind of experience we want our customers to have. "He said no. So I was really upset about it, because that isn't OK", said Hernandez. What can I tell you? "We apologize and are working to correct this, and we are investigating the incident to ensure that this does not happen again".

"After the April 12 incident, Starbucks vowed to "take actions" to fix and reaffirm our values and vision for the kind of company we want to be". Just a month ago, police arrested Donte Robinson and Rashon Nelson - two Black men - at the coffee chain as they waited for a friend to arrive.

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Hernandez then followed up on Twitter (the post has since been deleted) and the company responded by telling Hernandez they had reached out to her co-worker directly.

The barista believed to be responsible for writing the slur at the La Cañada Flintridge location is said to be in her 20s.

On May 29, Starbucks is shuttering all of its stores in the USA and corporate offices for the racial-bias training.

A friend of Pedro's spoke with a local CBS News affiliate about the Starbucks incident this week, describing him as sad following the event.

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