Published: Tue, July 03, 2018
Hi-Tech | By Grace Becker

Samsung Messages app randomly sends photos to phone contact list

Samsung Messages app randomly sends photos to phone contact list

IN A DISTURBING development for anyone with photos on their phone and their boss's phone number, the world's largest smartphone maker is investigating claims its handsets have started sending private photos to phone contacts at random. The problem turned up on Reddit, spotted by Gizmodo, and then found its way to Samsung's official forums.

"Last night around 2:30 am, my phone sent [my girlfriend] my entire photo gallery over text but there was no record of it on my messages app". The pictures, like the recipients, are seemingly picked at random from handheld's contacts, and the messages do not appear in the application's sent box.

Additional owners of the Galaxy S9, S9+ and Note 8 devices have complained about picture dumps, prompting one Reddit user to quip: "Do S9's come with divorce lawyers?" "However, there was record of it [in my] T-Mobile logs".

There's a theory on Samsung's forums that this bug has something to do with the recent Rich Communication Services updates that carriers have been rolling out in the United States. In some cases, users reported the phone sending out normal photos, while in others the phone grabbed emojis and other image resources from the phone's storage. These features include improved media sharing, read receipts and typing indicators.

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Samsung has acknowledged the issue and said it teams are looking into the problem in a statement to the Gizmodo. "Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG". The seemingly misbehaving app is the default messaging tool on Samsung's Android devices.

The issue isn't specific to one mobile carrier alone, and users from different operators reported the same problem. Unfortunately, these updates may have interacted badly with Samsung's Messages app, according to the report.

So we're asking - is this affecting you?

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