Published: Wed, October 10, 2018
Hi-Tech | By Grace Becker

You shall not patch! Microsoft has blocked the new Windows 10 update

You shall not patch! Microsoft has blocked the new Windows 10 update

As Microsoft's John Cable explains in a post on Microsoft's Windows Blog, the problem was with the "Known Folder Redirection" feature.

Microsoft has put on hold the roll out of the latest update to its Windows 10 OS after some reported about missing files on their systems after the update.

Microsoft released the Windows 10 October 2018 Update to "seekers" on October 2 during its Surface event, completely skipping the Release Preview ring of the Windows Insiders program. If there are still files in the "Documents" folder then you're not affected by the issue, according to another tweet from Sarkar. It happened to "one one-hundredth of one percent of version 1809 installs", he indicated.

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This is all the result of M$'s outsourcing of its QA/QC teams and that has not worked out so well for some Windows 10 end users and even 7, 8.1 users also with so many borked updates. You create "D:\documents" and change the location of the files known folder from the original "old" location c:\users\username\documents to D:\documents. Microsoft has made changes to Windows 10 version 1809 that will address each of those problem areas, he promised. This occurred if Known Folder Redirection (KFR) had been previously enabled, but files remain in the original "old" folder location vs being moved to the new, redirected location.

"Once we have confirmation that there is no further impact we will move towards an official re-release of the Windows 10 October 2018 Update", Cable noted, although he didn't indicate timing.

For those who are affected, they should call Microsoft at +1-800-MICROSOFT or find a local number in your area. Well, the good news is that the files can be recovered, however, Microsoft expects a phone call from you to do be able to do that. This would allow Microsoft to monitor both critical issues and features suggestions. For more information, please refer to our Windows 10 update history page (KB article), which we are updating with new information as it is available. Some issues included minor task manager bugs, but a showstopper bug that was deleting user files meant that the company had to pull the update out of distribution completely.

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